Returns & Exchanges
At Paper Shoot Official, we want you to love your eco-friendly photography experience. If you are not completely satisfied with your purchase, you may return your camera or accessories within 30 days of delivery in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Carefully pack your Paper Shoot camera, lenses, and SD cards in their original stone paper casing to ensure they are protected during transit.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking receipt.
- 4.Receive Your Refund
Once our quality control team inspects the returned electronics, a full refund will be processed to your original payment method within 5-7 business days.